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    References

We will be glad to discuss Case Studies and Reference Sites with you and if required, arrange to visit you to discuss your current or future requirements. The following 'references' are quotes direct from correspondence received from existing Intelligent Time Systems customers.

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"ITS have been a delight to deal with. Both professional and prompt in all areas. Our system has evolved over the year and ITS have been a pleasure to deal with. I would happily recommend ITS Tru-Time to anyone looking for a flexible and reliable door control system."

Shaun Cosgrove, IT Trainer/Administrator
LeBoeuf, Lamb, Greene & MacRae LLP
LeBoeuf, Lamb, Greene & MacRae LLP
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"From a paper based system to a fully automated flexible T&A, Access Control, HR and Payroll System. How did we cope without it?"

"The I.T.S team has proven themselves to be the right choice."

"Everything that we have asked for has been completed on time."

Paul Manley, T&A Project Manager
Numatic International

Numatics
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"We are very pleased with the system and would be more than happy to act as a reference site for any ITS potential customers wishing to see tru-time in operation."

David Owen, Systems Manager
Smiths Aerospace Mechanical Systems - Cheltenham
Smiths Aerospace Mechanical Systems
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"You often hear the quoted expression 'going the extra mile' to demonstrate a suppliers level of commitment. In my experience ITS can justifiably make this claim. I would have no hesitation in recommending ITS to any prospective customer. "

Roger Mier, Finance Director

Celab
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"We have been using Tru-time since September 2003. We previously had a system that was painfully slow, and required a reboot every couple of days. The old system also had a very poor reporting capability. Since implementing the Tru-time system we have not had to reboot at all, user data response is instantaneous, and useful and timely reporting is now easy. We looked at other systems, but they were more expensive and the user front-ends were far too complex. One of the best features of the Tru-time system is the ease of use. I would recommend the system to any company that wants to take control of their data collection."

Niall Kynoch , Database Analyst
World Flowers Limited

World Flowers Ltd
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"We have been using Tru-time for approximately 2 1/2 years and are happy to vouch for the reliability of both the software and hardware supplied.  After an extensive search of the market we selected ITS based on the functionality of their product as well as the perceived quality of support and maintenance levels. We have found that our selection of Tru-time has been justified and I have no hesitation in recommending them to prospective customers ."

Phil Fenn , Financial Controller

Parripak Foods
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"Two years ago we decided to abandon our simple but archaic paper based time recording system, used by the 200 plus staff at our Swindon headquarters, for something modern that fitted our aim towards a 'paperless' office. "

"Due to the professionalism and friendly approach of the installation team we were able to introduce the new system to a resistant workforce with a minimum of fuss."

"Since the system was purchased the after sales support and training from Intelligent Time Systems has been excellent. They also took two not very PC literate personnel staff and trained them up to be skilled system administrators, which was quite a feat!"

"… Intelligent Time Systems is a giant when it comes to…….customer care, excellent value for money and really nice people. I have no hesitation in recommending this company and it's products to any future customers."

Norma Thorpe, Personnel Manager, BBSRC

BBSRC
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"...The installation of the system was carried out in a very efficient manner with no disruption caused to us..."

"The support we have received since having the system installed has always been carried out in a very professional and friendly manner, with all issues resolved swiftly. As well as this, the Intelligent team keeps in touch periodically with courtesy calls to ensure continued customer satisfaction."

"Based on our satisfaction of Intelligent Time Systems, we have recently placed an order for a new Payroll system that will link directly with our Time & Attendance system."

"We are more than happy to recommend Intelligent Time Systems as a supplier.........and their superior after sales services and support"

Yvonne Knight, Management Accountant

 LHT Anodisers Limited
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"...We have found both the Sales and Installation Engineers to be highly professional with an excellent customer service philosophy..."

"...The training ITS provided with the initial installation of the system was of the highest standard. When we have required further assistance with the time and attendance system, whether it be hardware or software related, ITS, have provided excellent after sales service."

Annette James, Personnel Manager

Ethnic Cuisine Ltd
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"...Ensuring that, moving from a culture of the old fashioned ‘clock card machines’ on the shop floor and no record keeping in the office, to this type of technology for all employees, would take as little time and effort on our behalf as possible was imperative. The fact that the ‘Intelligent Team’ project managed the complete installation was ideal and at all times we were kept informed as to the progress being made. The whole process, from placing the order, through installation and training to project completion was carried out professionally and to deadlines initially agreed."

"We are thoroughly pleased with......the ongoing support and service supplied by Intelligent Time Systems."

Neil Reddaway, Management Accountant

ESP Colour Ltd
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"...During our initial dealings with Intelligent Time Systems, from the initial product demonstration to the placing of an order and set-up/implementation of the system, we found them to be extremely professional and helpful in every way."

"...the ongoing software and hardware support has always been instant and effective."

"I have no hesitation in recommending both Intelligent Time Systems and their products to any future customers..."

Bob Brazier, Company Accountant

Watton Produce Company Ltd
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"...From start to finish the Installation went with out a hitch ....... The last 12 months the system has performed very well and any problem we have had has been dealt with quickly and expertly."

"I have no hesitation in recommending Intelligent Time Systems Ltd and the equipment they provide to any business that requires a time and attendance system."

Bryan Whitby, IT Manager

Maxview Ltd
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"...When Mark Nutter first visited us he found us regarding your industry as the lowest of the low. We had been let down not by one but two organisations; the later of whom we still find ourselves in dispute with."

"So my remit was firstly to get a system that actually did what it was supposed to do and then build on that. Of course your system is excellent and we are learning new uses for it on a very regular basis."

"When it comes to customer service I am delighted to report that the ITS service is also excellent and exceeds my expectations. I asked a colleague today for a sentence about the service we receive from ITS, she thought for a moment and simply said marvellous need I say more?"

R.W.Stewart FRSA, Managing Director

Manuflex
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"...Through the initial installation, Daniel Busson was able to answer our questions in a language that we could understand and without using technical jargon.

"There have been some technical hurdles for us to climb during the trial, and ‘Go Live’ period however, throughout 2006, Daniel and all the members of the support team have been extremely helpful through the ‘ups and downs’ to get us to the stage when we can extract the data required for analysis in the future"

"We have continued to build a good relationship with all the support team members and feel that we can call upon experienced individuals who are able to resolve our problems no matter how big or small."

Lorraine Dyer, Human Resources Manager

Denbies Wine Estate
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"...Since our company decided to have your Time System installed during the Spring of 2005 we have received exemplary treatment by your support team. Every time we have spoken to them about a query or issue regarding our Time & Attendance system your team has always gone that extra mile to ensure our operation is taken into account. Your support engineers are always polite and friendly and offer advice which is simple and clear for us to understand. This was especially important during the initial installation and months following when we needed quite a lot of support, and we were never made to feel awkward about the inevitable requests for help."

"Your service has proven to be nothing but first class. I have no problem in recommending Intelligent Time Systems based on the software and support which is given to us. Your system has improved the efficiency of both monitoring and planning our employees rotas resulting in valuable savings since its initial installation.."

Tina Dobson, Accounts Manager

Westaways
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"...I am the main administrator for the system and I have found both the system and the staff at ITS very good."

"In particular, Andy Luff and Daniel Busson have helped me a great deal and are obviously very knowledgeable within the I.T field."

"I would have no hesitation in recommending Intelligent Time Systems Limited to another company."

Emma Mathieson, Personnel Manager

Woodcote Green
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"...We have been using the ITS software for a number of years. The service that we have received from the company has been of a very good quality, not only the staff in the office but the engineer who come into our office."

"The engineers', most times are the faces we see of ITS and they always give a good impression of the company. Any work that has been carried out is done in a professional manner and the site is always left clean and tidy."

Denise Baker, Office Manger

Intech Solution
   
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