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References |
We
will be glad to discuss Case Studies and Reference Sites
with you and if required, arrange to visit you to discuss
your current or future requirements. The following 'references'
are quotes direct from correspondence received from existing
Intelligent Time Systems customers. |
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"ITS
have been a delight to deal with. Both professional and
prompt in all areas. Our system has evolved over the year
and ITS have been a pleasure to deal with. I would happily
recommend ITS Tru-Time to anyone looking for a flexible
and reliable door control system."
Shaun Cosgrove, IT
Trainer/Administrator
LeBoeuf, Lamb, Greene & MacRae LLP |
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"From
a paper based system to a fully automated flexible T&A,
Access Control, HR and Payroll System. How did we cope
without it?"
"The I.T.S team has proven
themselves to be the right choice."
"Everything that we have
asked for has been completed on time."
Paul Manley, T&A Project
Manager
Numatic International |
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"We
are very pleased with the system and would be more than
happy to act as a reference
site for any ITS potential customers wishing to see tru-time
in operation."
David
Owen, Systems Manager
Smiths Aerospace Mechanical Systems - Cheltenham |
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"You
often hear the quoted expression 'going the extra mile'
to demonstrate a suppliers level of commitment. In my
experience ITS can justifiably make this claim. I would
have no hesitation in recommending ITS to any prospective
customer. "
Roger Mier, Finance Director |
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"We
have been using Tru-time since September 2003. We previously
had a system that was painfully slow, and required a reboot
every couple of days. The old system also had a very poor
reporting capability. Since implementing the Tru-time
system we have not had to reboot at all, user data response
is instantaneous, and useful and timely reporting is now
easy. We looked at other systems, but they were more expensive
and the user front-ends were far too complex. One of the
best features of the Tru-time system is the ease of use.
I would recommend the system to any company that wants
to take control of their data collection."
Niall Kynoch ,
Database Analyst
World Flowers Limited |
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"We
have been using Tru-time for approximately 2 1/2
years and are happy to vouch for the reliability of both
the software and hardware supplied.
After an
extensive search of the market we selected ITS based on
the functionality of their product as well as the
perceived quality of support and maintenance levels.
We have found that our selection of Tru-time
has been justified and I have no hesitation
in recommending them to prospective customers ."
Phil Fenn , Financial
Controller |
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"Two
years ago we decided to abandon our simple but archaic
paper based time recording system, used by the 200 plus
staff at our Swindon headquarters, for something modern
that fitted our aim towards a 'paperless' office. "
"Due to
the professionalism and friendly approach of the installation
team we were able to introduce the new system to a resistant
workforce with a minimum of fuss."
"Since the
system was purchased the after sales support and training
from Intelligent Time Systems has been excellent. They
also took two not very PC literate personnel staff and
trained them up to be skilled system administrators, which
was quite a feat!"
"…
Intelligent Time Systems is a giant when it comes to…….customer
care, excellent value for money and really nice people.
I have no hesitation in recommending this company and
it's products to any future customers."
Norma Thorpe, Personnel
Manager, BBSRC |
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"...The
installation of the system was carried out in a very efficient
manner with no disruption caused to us..."
"The support
we have received since having the system installed has
always been carried out in a very professional and friendly
manner, with all issues resolved swiftly. As well as this,
the Intelligent team keeps in touch periodically with
courtesy calls to ensure continued customer satisfaction."
"Based on
our satisfaction of Intelligent Time Systems, we have
recently placed an order for a new Payroll system that
will link directly with our Time & Attendance system."
"We are
more than happy to recommend Intelligent Time Systems
as a supplier.........and their superior after sales services
and support"
Yvonne Knight, Management
Accountant |
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"...We
have found both the Sales and Installation Engineers to
be highly professional with an excellent customer service
philosophy..."
"...The
training ITS provided with the initial installation of
the system was of the highest standard. When we have required
further assistance with the time and attendance system,
whether it be hardware or software related, ITS, have
provided excellent after sales service."
Annette James, Personnel
Manager |
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"...Ensuring
that, moving from a culture of the old fashioned ‘clock
card machines’ on the shop floor and no record keeping
in the office, to this type of technology for all employees,
would take as little time and effort on our behalf as
possible was imperative. The fact that the ‘Intelligent
Team’ project managed the complete installation
was ideal and at all times we were kept informed as to
the progress being made. The whole process, from placing
the order, through installation and training to project
completion was carried out professionally and to deadlines
initially agreed."
"We are
thoroughly pleased with......the ongoing support and service
supplied by Intelligent Time Systems."
Neil Reddaway, Management
Accountant |
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"...During
our initial dealings with Intelligent Time Systems, from
the initial product demonstration to the placing of an
order and set-up/implementation of the system, we found
them to be extremely professional and helpful in every
way."
"...the
ongoing software and hardware support has always been
instant and effective."
"I have
no hesitation in recommending both Intelligent Time Systems
and their products to any future customers..."
Bob Brazier, Company
Accountant |
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"...From start
to finish the Installation went with out a hitch .......
The last 12 months the system has performed very well
and any problem we have had has been dealt with quickly
and expertly."
"I have no hesitation in
recommending Intelligent Time Systems Ltd and the equipment
they provide to any business that requires a time and
attendance system."
Bryan Whitby, IT Manager |
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| "...When Mark Nutter
first visited us he found us regarding your industry as
the lowest of the low. We had been let down not by one
but two organisations; the later of whom we still find
ourselves in dispute with."
"So my remit was firstly
to get a system that actually did what it was supposed
to do and then build on that. Of course your system is
excellent and we are learning new uses for it on a very
regular basis."
"When it comes to customer
service I am delighted to report that the ITS service
is also excellent and exceeds my expectations. I asked
a colleague today for a sentence about the service we
receive from ITS, she thought for a moment and simply
said marvellous need I say more?"
R.W.Stewart FRSA, Managing
Director |
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| "...Through the initial
installation, Daniel Busson was able to answer our questions
in a language that we could understand and without using
technical jargon.
"There have been some technical
hurdles for us to climb during the trial, and ‘Go
Live’ period however, throughout 2006, Daniel and
all the members of the support team have been extremely
helpful through the ‘ups and downs’ to get
us to the stage when we can extract the data required
for analysis in the future"
"We have continued to build
a good relationship with all the support team members
and feel that we can call upon experienced individuals
who are able to resolve our problems no matter how big
or small."
Lorraine Dyer, Human
Resources Manager |
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"...Since our company
decided to have your Time System installed during the
Spring of 2005 we have received exemplary treatment by
your support team. Every time we have spoken to them about
a query or issue regarding our Time & Attendance system
your team has always gone that extra mile to ensure our
operation is taken into account. Your support engineers
are always polite and friendly and offer advice which
is simple and clear for us to understand. This was especially
important during the initial installation and months following
when we needed quite a lot of support, and we were never
made to feel awkward about the inevitable requests for
help."
"Your service has proven
to be nothing but first class. I have no problem in recommending
Intelligent Time Systems based on the software and support
which is given to us. Your system has improved the efficiency
of both monitoring and planning our employees rotas resulting
in valuable savings since its initial installation.."
Tina Dobson, Accounts
Manager |
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| "...I am the main administrator
for the system and I have found both the system and the
staff at ITS very good."
"In particular, Andy Luff
and Daniel Busson have helped me a great deal and are
obviously very knowledgeable within the I.T field."
"I would have no hesitation
in recommending Intelligent Time Systems Limited to another
company."
Emma Mathieson, Personnel
Manager |
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| "...We have been using the ITS software for a number of years. The service that we have received from the company has been of a very good quality, not only the staff in the office but the engineer who come into our office."
"The engineers', most times are the faces we see of ITS and they always give a good impression of the company. Any work that has been carried out is done in a professional
manner and the site is always left clean and tidy."
Denise Baker, Office Manger
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